PRIVACY POLICY

United Wholesale Mortgage, LLC, a Michigan limited liability company (“UWM,” “Us,” “We,” or “Our”) understands that you expect privacy and security for your information. Your trust and confidence in Us is appreciated. Be assured, We are committed to treating your information responsibly. This Privacy Policy describes the standards We follow in handling your nonpublic information.

Information Gathered

You may choose to provide information about yourself in order to be contacted by Us regarding our products and/or services, to receive a response to your question or inquiry, or to be shared with a third party to contact you or provide you with products and/or services, and for such third parties to contact you. Such information may include the following:

Your name
Your company name
NMLS number
IP address
Information about your business
Contact information including phone number and email address
Information about your business
Information about your interactions with Our websites
Geolocation data
Professional or employment-related information
Financial information
Other information you choose to provide via any source including, but not limited to, a telephone call, letter or email

We may collect the above information via an online form, contact fields, telephone calls, emails to Us, letters and documentation provided to Us and your activity on Our website.

Our websites are not designed for use by children under the age of 13 and those not of legal age to contract. Therefore, We do not knowingly attempt to solicit or receive any information from children. Additionally, We do not have services available for those younger than the legal age to contract and as such does not knowingly attempt to solicit or receive any information from those under the age of 16. We do not sell the personal information of minors.

How Information is Collected

The personal information We receive about you is provided: by you directly to Us; online forms you complete; emails and letters you send to Us; phone calls with Us; and your activity on Our websites.

Mandatory and Optional Information

We identify for you what information is required to fulfill any particular request on Our website. If you choose not to provide mandatory information, We will not be able to provide you the service you are requesting or fulfill your request.

Use

Primarily, the information you provide will be used to provide the services you are requesting of Us or disclosed third-party service providers, and for Our general business purposes. You understand that by submitting your information through this website or one of Our other company websites or by other means to Us, you agree to be contacted regardless of registration with any federal, state or local Do Not Call list, Do Not Mail list, or any other comparable list or registry. By providing information to Us through this website, a telephone call, an email, letter or by any other means permitted by Us, you authorize Us to engage in the following uses of your information:

to improve Our products and services
to periodically market Our products and services, telemarket Our products and services, and send promotional emails and advertisements
to contact you
to perform services you request
to share with third parties to perform the services you request
to complete any other task requested of Us or necessary to perform the underlying services for which you have contacted Us
to improve or enhance this website or any one of Our other company websites and your online experience
for third parties’ promotional or marketing use
for Our general business purposes

If you do not wish to receive information regarding Our products and services, you may opt-out of any future communications or by sending an email to info@uwm.com. Please designate within your opt-out request your email address, name and telephone number as well as from what communications you wish to opt-out of. While We respect and honor privacy preferences as you have expressed, there may be times We need to contact you to inform you of a specific change that may have an impact on your ability to use Our services or other critical non-marketing purposes. We may also contact you to respond to any specific request you may submit.

Security

In order to protect your information from unauthorized use and access, We have measures in place directed to safeguarding the information you provide. Such measures include, but are not limited to, the following:

Implementing policies and procedures to provide protection of your information
Restricting use of and access to your information to only those employees, service providers and third parties with a legitimate business need
Using secured internet connections to gather your information and forward to those who will act upon it

While We strive to maintain the highest standards of privacy and security, no data transmission over the internet or any wired or wireless network can be guaranteed to be 100% secure. We recommend you do not send any confidential information by email or through this website. If you choose to send confidential information to Us via email or other electronic means, you accept all risk that such information may be intercepted by a third party.

Service Providers

To provide certain services to you, We employ or utilize service providers. For example, We may utilize service providers to send emails to you. In order for service providers to assist Us, we may need to share your personally identifiable information. Service providers are not authorized and are strictly prohibited from utilizing your personally identifiable information for any purpose other than those proscribed by Us in connection with the services they provide on Our or a third party’s behalf that you have requested to receive.

Legal Disclosure

At times, We may be required to disclose your personal information to include, but not limited to, state and federal agencies, regulatory authorities, attorneys, and/or other parties as the result of a legal obligation, subpoena, or legal requirement.

Web Technologies

Cookies: A “cookie” is a small file that is assigned by the web server to your computer. The use of cookies allows Us to identify which pages of the site are accessed. That information is then used to improve the website and your online experience. Assigning a cookie to your computer does not provide Us access to your computer or any of the information contained on your computer and your computer is not harmed by Our use of cookies. Most web browsers afford you the option of modifying your settings to reject cookies should you choose. However, declining cookies may interfere with your ability to take full advantage of the features of this website.
Website Usage Data: Our websites may track usage data, including but not limited to, your IP address, your page views and links clicked, your browser type and version, and other aspects of how you interact with Our websites. We utilize this information in the aggregate and on an individual level to better understand how our website is being used, to improve site offerings, for troubleshooting and other issue-resolution purposes. This data may also be utilized to help Us provide coaching on the various tools the site has to offer and provide you with a more personalized website experience or assist with technical support questions. We may also utilize it to send you specific offers or promotions. If you do not wish to receive offers or promotions, simply indicate your preferences through your online account or send an email to info@uwm.com. You can also follow the instructions at the bottom of any particular email from Us to manage your notification preferences. We do not track URLs that you type into your browser, nor do we obtain any information about your usage across the internet once you leave Our websites.

Change in Control

Your information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether assets, stock or otherwise) of all or a portion of Our business. You will have the opportunity to opt-out of further secondary use of your information following any such change in control.

Social Media and Third-Party Links

We have a presence on various social media outlets in an effort to connect with our clients, customers and to connect with potential clients. Your activity on third-party websites is governed by the security, policies and terms of use of each third-party website. You should review the privacy policies of the third-party website before using it and ensure you understand how your information may be used before providing it. The information posted on or directed on Our social media profiles is generally available to the public. To protect your privacy, do not include sensitive personal information or any other information you want to keep private in your social media activity, comments or responses. Any information shared on Our social media pages may be archived independently on, and retention of such information is governed by, the third-party website.

You might find links to third party websites on this website. These websites should have their own privacy policies which you should read and understand before using their site. We do not accept any responsibility or liability for their policies or for the security of information you submit through a third-party website whatsoever as We has no control over third-party websites.

Changes to Our Privacy Statement

We reserve the right to modify this Privacy Statement at any time without notice, but the most current version of the Privacy Statement is available to you by clicking on the link at the bottom of this website. By continuing to use the website and the services available through it, after the date of any change to this Privacy Statement, including accessing the website, you agree and acknowledge acceptance of the Privacy Statement in its most current version.

Terms and Conditions

Please see Our Terms of Use Statement for other details that are applicable to and regard your use and access of this website by clicking the link at the bottom of this page.

Right to Know About Personal Information Collected, Disclosed or Sold

You have the right to request UWM disclose what personal information it collects, uses, discloses and sells. UWM has outlined above the general categories of information collected from you. UWM does not sell your personal information and only discloses to third parties who are performing services you have requested, third parties who are performing services on behalf of UWM, or assisting UWM with another business need or purpose.

If you would like additional information about what personal information UWM collects and how it is used, disclosed, and sold (UWM does not sell your personal information), you can submit a verifiable consumer request via telephone by calling 800-981-8898 and asking for our Consumer Advocate Team or by email to consumeradvocate@uwm.com. You can also submit your request in writing by mailing it to:

United Wholesale Mortgage
c/o Consumer Advocate Team
585 South Blvd. E.
Pontiac, MI 48341

In order to respond to your request for information, UWM will need sufficient information to verify your identify. Please include with your request your name and/or any other information that may help UWM verify your identity.

California Consumers – Right to Access, Request Deletion, or Opt-Out From Sale of Personal Information:

You have the right to request; (1) access to your personal information, (2) to opt-out of “sales” of personal information (UWM does not sell your personal information); and (3) the deletion of your personal information. However, please understand that as a licensed mortgage lender, UWM is required to comply with applicable rules, regulations and guidelines, which dictate how UWM retains your personal information and account information.

You can submit a verifiable consumer request via telephone by calling 800-981-8898 and asking for our Consumer Advocate Team or by email to consumeradvocate@uwm.com. You can also submit your request in writing by mailing it to:

United Wholesale Mortgage
c/o Consumer Advocate Team
585 South Blvd. E.
Pontiac, MI 48341

You may also designate an authorized agent to make a request under the California Consumer Privacy Act (CCPA) by following UWM’s third-party authorization processes.

Non-Discrimination Statement

We do not discriminate against any consumer exercising their privacy rights conferred by the CCPA.

Agreement

By using this website, you agree to Our Privacy Statement and to the use of the information We receive and collect as stated herein and in ways We may notify you in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. We reserve the right at its discretion to modify this Privacy Statement at any time. Your continued use of this site following the posting of changes to these terms indicates your acknowledgment and acceptance of all changes.

Questions?

Should you still have questions regarding Our use of your information, privacy policies and practices, you may contact Us using the below information:

United Wholesale Mortgage
585 South Blvd E.
Pontiac, MI 48341
info@uwm.com
800-981-8898